Use the steps below to download updates and drivers from HP: Go to the HP Customer Support - Software and Driver Downloads page and download the drivers.Being able to adjust the brightness on your screen can be the difference between comfortably working on your computer and straining your eyes.
HP provides many free software and driver downloads. To review completed and postponed actions, scroll to the Action log section.
If there is no icon in the taskbar, search for and open HP Support Assistant in Windows.Ĭlick My devices on the top of the HP Support Assistant window, then click Updates in the My PC box. On the taskbar, click the HP Support Assistant icon. Download the current version of HP Support Assistant from the HP Support Assistant (in English) webpage. NOTE: Make sure you are using HP Support Assistant version 8, or later. Run HP Support Assistant to scan your computer and get the status of any available maintenance tasks and check for important HP driver updates. HP recommends using HP Support Assistant on a regularly scheduled basis. If your system does not have support assistant installed, either install HPSA or download drivers from. Use HP Support Assistant to automatically update Drivers and HP software. Update drivers through HP Support Assistant 8 or install latest drivers from
If the correct drivers were unable to be installed on upgrade, you might need to manually update the graphics driver using Windows Update following these steps: Windows Update will automatically load the correct drivers upon upgrade.
If the display is brighter when plugged into the AC power, unplug the AC power to check the battery brightness settings.Ĭheck for display driver update in the Device Manager (Windows 10) This might explain why the display is brighter when AC power is used. Battery power option plans have brightness settings that can be customized. To adjust the brightness of the display using the battery setting, connect the computer to AC power while the notebook is turned on and using the battery.
Use the Adjust plan brightness sliders to increase or decrease the screen brightness, then click Save changes.Ĭonnect the AC adapter while the notebook is turned on.Search Windows for 'edit power plan', then click Edit power plan in the list of results.Open the computer power plan settings to change the screen brightness. Use the function keys to change the brightness back to the desired setting, or change the default settings in the Control Panel.
This is not an error the notebook is functioning as designed. NOTE: If you restart the computer after adjusting the display brightness, the brightness level might return to the default setting based on the power source (battery or AC). īrightness adjustments on some notebook models do not require pressing the fn key. To make the display dimmer, hold the fn key and press the f9 key or this key repeatedly. To make the display brighter, hold the fn key and press the f10 key or this key repeatedly. However, the icons on the keys should be similar.
The brightness function (fn) key numbers (f9 or f10) might vary depending on the notebook model. While you respond to that, let's try these steps:Īdjust the display brightness using the keyboard function keysĪdjust the screen brightness using keyboard keys. (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.). What is the product number of your device? Use this link to find it: No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution : I would like to take a moment and thank you for using this forum, it is a great place to find answers.Īs I understand, your brightness cannot be adjusted,